Shipping Policy

Definitions

For the purposes of this Shipping Policy:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our”) refers to YUMMY BOX 9 SDN. BHD.
  • “Goods” refers to the snacks, chips, biscuits, chocolates, sweets, beverages, and other products offered for sale on the Service.
  • “Orders” means a request by You to purchase Goods from Us.
  • “Service” refers to the website operated by YUMMY BOX 9 SDN. BHD., accessible from https://box9ymmy.com.
  • “You” means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • “Shipping” refers to the delivery of purchased Goods to the shipping address provided by You when placing an Order.
  • “Shipping Address” means the address provided by You for the delivery of Your Order.
  • “Business Days” refers to regular working days, excluding weekends and public holidays where applicable.

Shipping Coverage

YUMMY BOX 9 SDN. BHD. currently provides shipping services exclusively within Malaysia. Customers may place Orders for delivery to eligible addresses within Malaysia, subject to courier service availability.

We do not offer international shipping. Orders cannot be delivered to addresses outside Malaysia, and customers are responsible for ensuring that their Shipping Address is located within our delivery coverage area.

If You require clarification regarding delivery availability to a particular location in Malaysia, please contact us before placing Your Order.

Free Shipping Policy

We are pleased to offer free shipping on all Orders delivered within Malaysia. No additional shipping fee will be charged for eligible domestic deliveries.

The shipping cost displayed during checkout, where applicable, will reflect our free shipping policy. Customers should review their Order summary before completing payment to ensure that all details are correct.

Free shipping applies only to eligible deliveries within Malaysia. Any services or charges not covered by our standard shipping arrangement, if applicable, will be communicated to customers before confirmation.

Order Processing

Orders are processed after payment has been successfully confirmed. Processing includes verifying the Order details, confirming product availability, preparing the Goods, and arranging shipment with the